Contact us
Questions about which hydroponic system suits your space, your order or delivery? We are happy to help.
A person on our team reads every message and replies as soon as we can, usually within one business day. Include the product name or order reference so we can help.
If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Track Your Parcel page once you have a tracking number.
Company information
Full business details, published openly, so you always know exactly who you are buying from.
- Company nameHydroponics Company New Zealand, a division of Caruso Consulting Co Ltd
- Administration office131 Queen Street, Auckland CBD, Auckland 1010, New Zealand
- Phone+66 (0) 98 391 3877
- Emailtheteam@customersupport.care
Orders of $50 or more ship free with tracked delivery (a flat $22.00 below that), in 5 to 7 days after a 24 to 48 hour handling time. This is an online only shop: there is no showroom and nothing is collected.
Frequently asked questions
Where can I learn more about hydroponic gardening techniques?
Online forums, gardening blogs and hydroponic gardening books are good places to start. Our product pages cover setup and care for the kits we sell, and you can email us with any question.
What is the difference between hydroponic and traditional soil gardening?
Hydroponic gardening delivers water and nutrients straight to the roots without soil. Results depend on the crop, the light and your setup.
Can I grow fruits and vegetables in a hydroponic garden?
Yes. Leafy greens and herbs are the easiest place to start, and many growers also grow strawberries and small tomato varieties with enough light and support.
How do Hydroponics Equipment Suppliers ensure product quality?
Each of our kits lists its parts and specifications on its product page so you know what arrives. If anything turns up damaged, faulty or with parts missing, tell us and we will put it right.
What is the best grow medium for hydroponic systems?
The best grow medium depends on the system; popular choices include rockwool, clay pebbles, and coco coir, offering support and aeration to roots.
Can Hydroponic Supplies be automated for easier maintenance?
Lighting, watering and nutrient dosing can all be put on timers or controllers. The kits we sell are simple systems with a pump.
How do I monitor pH and nutrient levels in my hydroponic system?
Use a pH meter and a TDS or EC meter, and test the water regularly so you can keep it in the range your plants need. Meters are not included with our kits.
What is the ROI for investing in high-quality Hydroponic Equipment?
It depends on what you grow, how much you grow and what you would otherwise spend on produce. Running costs are electricity for the pump and any lights, plus nutrients and water.
Can hydroponic gardens grow year-round?
Hydroponic gardens can indeed grow year-round, providing consistent light, temperature, and nutrients, independent of outdoor conditions.
What challenges can Hydroponics Equipment Suppliers help solve?
We can help you choose a system for your space and work out whether you need grow lights. Email us before you order with your space and what you want to grow.
Are there Hydroponic Supplies designed for small spaces?
Yes. Our 11 cup deep water culture kit fits on a bench or worktop, and the slanted 36 cup NFT kit uses height rather than floor space.
How often should I change the nutrient solution in my hydroponic system?
Every 2 to 3 weeks, or as the nutrient maker recommends, topping up with water in between.
What is the best water source for hydroponic systems?
Filtered or reverse osmosis water is a good choice. Tap water can work too if you test it and adjust the pH.
Can I mix different brands of Hydroponic Equipment?
Yes, you can mix brands, but ensure compatibility, especially with electrical components and system parts, to maintain efficiency and safety.
How do I ensure my hydroponic garden is disease-free?
You can lower the risk by cleaning equipment between crops, using clean water, keeping light out of the reservoir and checking plants often.
Do Hydroponics Equipment Suppliers offer support and advice?
We answer product and setup questions by email, and a person reads every message. We do not offer installation.
What advancements are there in Hydroponic Supplies?
Recent developments include app-connected monitoring, LED lights with different light spectrums and automatic nutrient dosers. The kits we sell are simple systems with a pump.
How do I maintain my hydroponic system?
Maintain by regularly checking and cleaning equipment, monitoring water and nutrient levels, and replacing grow lights and filters as needed.
Are there eco-friendly Hydroponic Equipment options?
Water and electricity use depend on the system and how it is operated. Compare power requirements and maintain the equipment; no measured environmental saving is promised.
What is the lifespan of Hydroponic Supplies like pumps and lights?
It depends on how much they run and how well they are looked after. Where a supplier gives a rated life for a light, it is on that product page. Pumps last longer when they are kept clean and never run dry.
Can Hydroponics Equipment Suppliers customize kits?
Many suppliers offer customization, allowing you to tailor kits based on your space, the plants you wish to grow, and your level of experience.
How do I choose the right Hydroponic Equipment for tomatoes?
Tomatoes are large, heavy plants that need room for big roots, strong support and plenty of light. Leafy greens and herbs are a better fit for our kits.
What Hydroponic Supplies are needed for leafy greens?
A nutrient solution, enough light and a system such as deep water culture or NFT. Lettuce and herbs are good first crops for our kits.
How energy-efficient are hydroponic grow lights?
LED grow lights generally use less power than older lamp types for the same light. Check each light's wattage on its product page before you buy.
Do Hydroponics Equipment Suppliers offer organic nutrients?
Check the nutrient product instructions and compatibility with your equipment. Using a hydroponic system does not make the crop certified organic; no organic certification is claimed for this range.
What is the cost range for starting a hydroponic garden?
Starting a hydroponic garden depends on scale and technology.
Can Hydroponic Equipment be used outdoors?
Yes, while designed for indoor use, certain hydroponic systems can be adapted for outdoor use, offering flexibility in growing locations.
What are essential Hydroponic Supplies for beginners?
A starter system, a nutrient solution, a pH test kit, and grow lights if you are growing indoors. Our 11 cup kits include an air pump and our NFT kits include a water pump.
How do Hydroponics Equipment Suppliers differ?
Hydroponics Equipment Suppliers vary in specialty, offering everything from basic starter kits to advanced systems and nutrients tailored for specific plants, catering to both hobbyists and commercial growers.
What is Hydroponic Equipment?
Hydroponic Equipment encompasses tools and systems for growing plants in water without soil, including nutrient reservoirs, pumps, grow lights, and pH meters, facilitating efficient indoor gardening.